Automate Conversations.
Close the Loop.
Conceptune brings together AI agents, bots, CRM, ticketing, and workflows into one unified platform. From message to resolution, powered by AI.
Build & Automate
Engage & Manage
Built and delivered in collaboration with Lgorithm Solutions
Two Products. One Platform.
Conceptune is powered by two core products that work seamlessly together to deliver end-to-end customer experience automation.
Cognify, Engage & Manage
The engagement layer that manages every customer interaction. CRM, ticketing, and omnichannel communication in one place.
- CRM System
- Ticketing System
- Omnichannel Chatbots
- Web & Voice Bots
- Unified Inbox
Flux, Build & Automate
The intelligence layer that powers your automation. Build AI agents, design workflows, and create conversational experiences.
- AI Agent Builder
- Conversational AI Engine
- Workflow Automation Engine
- Drag-and-drop Builder
- API & MCP Integrations
From Message to Resolution
Experience the complete customer journey: automated, intelligent, and seamless.
Connect
Customer reaches out via any channel
Engage
AI Agent handles the conversation
Automate
Workflow triggers actions
Track
Ticket created if needed
Resolve
Issue resolved, customer retained
Everything You Need in One Platform
Replace multiple tools with one unified system. AI agents, bots, CRM, ticketing, workflows, all connected.
AI Agents & Bots
Deploy intelligent chatbots and voice bots across web, WhatsApp, Messenger, and Telegram. Unified inbox for all channels.
Workflow Automation
Drag-and-drop builder for Trigger → AI → Action pipelines. Connect with any API or MCP integration.
AI + Memory + RAG
Context-aware conversations with knowledge base integration. Token-efficient responses that remember context.
Human + AI Collaboration
Seamless AI-to-human handoff with context preservation. Smart routing and live agent takeover.
Ticketing System
Auto ticket creation with SLA & priority handling. Full conversation logs and status tracking.
CRM System
Complete contact management with lead tracking. Customer insights and unified history across all touchpoints.
Built for Real Business Impact
See how teams use Conceptune to automate customer interactions and scale operations.
Automate 80% of Support Queries
Deploy AI agents that handle common questions, troubleshoot issues, and escalate complex cases to human agents, automatically.
- 80%Queries auto-resolved
- <30sFirst response
- 24/7Coverage, no rota
-
Instant Responses
AI agents respond in seconds, 24/7
-
Smart Escalation
Complex issues routed to the right team
-
Full Context
Every handoff includes conversation history
Replace Your Entire Stack
Stop paying for multiple tools that don't talk to each other. One platform, complete functionality.
Connect Everything
Thirteen integrations ship today. Anything else with an API can be wired in on request, or connected yourself with a webhook, an iframe or an AI agent tool.
Flux Chat
Chat workflow
Our customers achieve more
Teams that replaced three tools with one platform.
resolved without an agent
“We were drowning in WhatsApp and Instagram DMs. Cognify now resolves four out of five conversations on its own, and the ones it escalates arrive with a summary my team can act on in seconds. Bookings went up without adding headcount.”
more tours booked
“The voice agent answers every call after hours and books tours straight into our calendar. We stopped losing the 6pm-to-9am enquiries entirely. That alone paid for the platform in the first month.”
median first response
“Having Cognify inside the same platform is the part I did not expect to matter so much. One customer record across Messenger, WhatsApp and the phone means nobody asks a returning client to repeat themselves.”
active members to finished payroll
“I import the active members straight in, and a formula column works out every salary from there. Payroll that used to be a spreadsheet exercise is now one import and a generated run, which matters when you are filing EPF and ESIC for several companies at once.”
Controls your security team will ask for
Every workspace ships with the access controls, approvals and audit trail that an enterprise rollout depends on.
Ready to Transform Your Customer Experience?
Join forward-thinking companies using Conceptune to automate conversations and close the loop.
No credit card needed ·Free plan available